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Service Account Manager

Houston, TX

The Service Account Manager is responsible for ensuring the client’s experience with DAC Inc service and products is exceptional while maintaining a department profit levels set by the Service Manager.  The  Account Manager will actively pursue opportunities within a list of clients, maintaining DAC as the go to company for all service provided.  The Account Manager will also manage assigned activities to ensure execution of the work in accordance with the current contract or agreement obligations at the lowest cost and risk with high regard to quality.  The Service Account Manager is responsible for the management, supervision, yearly scheduling of services, control of the technical work on performed on site, proper system operation and quality assurance for technicians that perform work on site.

Principal Duties

  • On site scheduling administration
  • Technical documentation preparation
  • Material and equipment procurement 
  • Progress of work
  • Quality control
  • Changes in the work
  • Job completion and acceptance
  • Ensure biling are issued
  • Safety

Qualifications

  • Technical Certificate or 2-year associates degree from a college
  • 4 year degree from a University
  • 4 years of Building Automation System experience and/or 4 years for Facility Management with strong HVAC knowledge
  • 6 years of Building Automation System or HVAC, sales, Account Management, and/or Project Management 
  • Must understand the building automation system process as it pertains to the clients both on the jobsite and in the office.
  • Must know the capabilities of' the control system being serviced by the company.
  • Must understand Building Automation Control theory. Must have general product and industry knowledge necessary to make related construction decisions.
  • Must have a thorough knowledge of varies commercial HVAC systems.
  • Must understand the building automation system process as it pertains to the clients both on the jobsite and in the office.

 

Benefits

  • Health + Life Insurance

    DAC offers a cost-effective, comprehensive package of medical, dental and vision options for all employees. Employees are also eligible for company-provided and buy-up disability and life insurance options.

  • Paid Time Off

    DAC provides paid time off for all employees with escalating accruals for tenure.

  • Profit Sharing

    Our success is based on the hard work of our people, and we provide a profit sharing program to reward them.

  • Retirement Savings

    We provide a 401K retirement savings program supported by a leading, global financial services firm, with matching company contributions.

  • Supplemental Insurance

    In addition to traditional insurance, DAC has collaborated with industry leading partners to provide employees supplemental options for life and health insurance.

  • Tuition Reimbursement

    We encourage our people to excel in their careers and offer an education reimbursement program to support their growth.